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Notice of 39th Annual General Meeting of PIKOM

NOTICE IS HEREBY GIVEN that the 39th Annual General Meeting (AGM) of the Association will be held as follows: 

Date & Time : Thursday, 4 December 2025 at 2:00 p.m.
Venue : PIKOM Hall, E1, Empire Damansara, No.2 Jalan PJU 8/8A, Damansara Perdana, 47820 PJ Selangor

The overall programme is as follows:

Event
02:00 pm : Registration
02:30 pm  : 39th AGM
04:00 pm  : End of AGM

AGENDA

  1. To confirm Minutes of the 38th Annual General Meeting (AGM) held on 6 December 2024
  2. To discuss any matters arising
  3. To receive and consider the Annual Report 2024/2025
  4. To receive the Audited Accounts and the Auditor’s Report for the Financial Year Ended 31 December 2024
  5. To appoint an Auditor for the Financial Year 2025
  6. To discuss any other matters
  7. To elect Councillors for 2025/2026 Council in accordance with Rule 14(c) & Rule 14(e)

Kindly submit any issues that you may wish to bring up at the 39th AGM in writing under item 6 (to discuss any other matters) of the agenda to the PIKOM Secretariat latest by Thursday, 27 November 2025.

The closing date for acceptance of the nominations for the election of the Chairman, Deputy Chairman, Secretary and Treasurer is Thursday, 27 November 2025.

Attached herewith are:

  1. Draft Minutes of the 38th Annual General Meeting held on 6 December 2024
  2. Audited Accounts for the Financial Year ended 31 December 2024
  3. Proxy Form to appoint a proxy from other member company to the AGM if you are unable to attend. Kindly email the Proxy Form to info@pikom.org.my latest by Thursday, 27 November 2025
  4. Election Nomination Form and Election Procedure for the Council session 2025/2026 

To assist the Secretariat with the planning, we would appreciate it if you could register your attendance HERE by Thursday, 27 November 2025.

By Order of the Council,

Ong Kian Yew
Chief Executive Officer
For the PIKOM Council 2024/2025

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GBS_Malaysia_Strategy_Mid-Term_Report_2022-2027






Global Business Services Malaysia Strategy 2022-2027 Mid-Term Report

The purpose of this report is to present a mid-term review of Malaysia’s GBS industry,
capturing industry updates, recent developments, emerging challenges, and areas of strategic realignment.

It provides policymakers, investors, service providers, and ecosystem stakeholders with a clear view of the sector’s current trajectory. By consolidating evidence and stakeholder perspectives, the report highlights both opportunities and risks, ensuring that Malaysia’s
GBS industry remains competitive, resilient, and aligned with its 2027 strategic targets.

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PDEA

PDEA 2025 - SPOTLIGHT ON THE WINNERS

Shining in the New Straits Times

Click here -> Charting Path as Malaysia’s AI and DATA Innovation Leader

Click here -> Driving Digital Growth With Sustainable IT Solutions

Click here -> Redefining Customer Experience With AI and Automation

Click here -> Driving Classroom Engagement Through Smart Technology

Click here -> Helping Malaysia Firms Combat Cyberthreats

Click here -> Powering Malaysia’s Digital Marketing Transformation

Click here -> Shaping the Future of Healthcare Through Digital and AI innovation

Click here -> Two Decades Of Independent Cybersecurity Leadership

Click here -> Empowering Rural Communities with Digital Access, Telehealth Services

Click here -> Leading with Purpose and Innovation

Click here -> Simplifying Complex Procurement Processes

Click here -> Making Banking Simpler and Smarter

Click here -> SAINS, Leading Sarawak’s Digital Transformation

Click here -> Driving AI Adoption with Purpose: Turning Vision into Measurable Impact

Click here -> Engineering Digital Success In Southeast Asia

Click here -> Helping Companies Stop Bad Hires with background screening

We extend our heartfelt appreciation for your generous support of the PIKOM Digital Excellence Awards (PDEA) 2025, held on 10 September 2025 at Sunway Resort Hotel, PJ. The success of the evening was made possible through your valued partnership and support.

Your presence added to the spirit of celebration as we honored outstanding achievements, and we are truly grateful for your role in making the event memorable.

We are excited to share that the post-event highlights which is now available on our official Facebook page. Do take a moment to view the photos and videos, and relive the memorable moments with us.

 -> Facebook

Thank you once again for being part of this special occasion. We look forward to the pleasure of your continued support at our future events.

Sincerely yours,
Alex Liew
PIKOM Chairman & PDEA 2025 Organising Chair

PIKOM DIGITAL EXCELLENCE AWARDS 2025

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GBS ASEAN AWARDS

It’s heating up! 🔥
Don’t miss out on our Early Bird Special (valid until 10th October 2025 only) 🎉

✨ Tables at only:
💎 RM6,000 (10pax per table) → Normally RM7,000
💎 RM5,000 (10pax per table) → Normally RM6,000
💎 RM4,000 (10pax per table) → Normally RM5,000

Join us for an unforgettable evening at the GBS ASEAN Awards 2025 Gala Dinner 🏆

📅 Date: 30th October 2025, Thursday
⏰ Time: 6:00 PM – 11:00 PM
📍 Venue: Grand Ballroom, Level 1, M World Hotel, Petaling Jaya, Selangor
🍾 Reserve your preferred tables NOW and get ready to celebrate a Night of Industry Excellence!

🔗 Useful Links:
📌 Table Layout: https://pikom.org.my/2025/GBS/PIKOM_GBS_Summit_and_Awards_2025-Floor_Plan.pdf 
📌 Table Booking Form: https://pikom.org.my/2025/GBS/GBS_ASEAN_Awards_2025-Table_Booking_Reply_Form.pdf 
📌 Event Page: https://pikom.org.my/gbs-asean-awards/

For enquiries, please reach out to:
📧 Ms. Liana Alel at liana@pikom.org.my 
📱 +603.7622.0079 ext. 221

✨ Hurry – Early Bird ends on 10th October 2025! Don’t miss this chance to secure your spot. ✨

Table Layout
Table Booking Form
Event Page
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GBS ASEAN SUMMIT

Days
Hours
Minutes

We are excited to announce the official launch of the GBS ASEAN Summit 2025, happening on 30th October 2025 at M World Hotel, Petaling Jaya, Malaysia!

Organised by GBS Malaysia, a chapter under PIKOM, The National Tech Association of Malaysia, this highly anticipated summit will bring together industry leaders, policymakers, digital innovators and GBS professionals from across ASEAN and beyond.

Event Theme: 
“Unleashing GBS 5.0: Human-Centric, AI-Driven, Impact-Focused”

This year’s summit will spotlight how technology, talent and transformation converge to define the next era of Global Business Services.

What to Expect:
✅ Visionary Keynotes and Leadership Panels
✅ Regional GBS and Tech Innovation Spotlights
✅ Strategic Networking and Business Matching

🎟️ Registration is NOW OPEN!

Be part of the region’s most influential GBS and digital economy gathering.
👉 Register Now

🤝 Sponsorship Opportunities Available
Connect your brand with decision-makers, tech leaders, and GBS pioneers from across ASEAN.
📩 Click here to download the GBS ASEAN Summit Pitch Deck and Sponsorship Kit

Or email us at info@gbsmalaysia.org.my for customised partnership opportunities.

Let’s shape the future of ASEAN’s GBS industry – Human-Centric, AI-Driven, Impact-Focused.

Warmest Regards,

GBS Malaysia Secretariat

REGISTER NOW!
Pitch Deck & Sponsorship
Past Events 2024
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PDEA-nominated

Dear members,

Following its successful introduction in 2024, the PIKOM Digital Excellence Awards (PDEA) has quickly captured the industry’s attention, bringing together top talent and innovators to celebrate excellence.  

We are excited to announce that nominations are now open for PDEA 2025. This is your opportunity to recognize outstanding individuals/organizations making a significant impact in the Tech Industry.

The PDEA 2025 features program to be recognised as the best in the industry.

  • 19 Corporate Categories
  • 4 Individual Categories

 Important Nomination Details:

  • A nominee can submit up to 2 Award categories
  • One nomination form is required for each category
  • Nomination forms must be fully completed (indicate N/A where necessary).

Submission Requirements:
For Corporate Categories:

  • Form 24 & Form 49
  • Latest 3 years of audited financial statements
  • Declaration of legal cases
  • Website or corporate video (if available)

For Individual Categories

  • 3 testimonials

 Nomination Fee

  • PIKOM Members: RM 2,500 per Corporate Category 
  • Non-Members: RM 3,000 per Corporate Category
  • Individual Category:  RM1,000 per nomination

Join us in recognizing and celebrating the industry’s best and brightest!

Payment options:

Pay to PIKOM SERVICES SDN BHD
Malayan Banking Bhd A/C No: 514150332636
SWIFT Code: MBBEMYKL

By Credit Card: https://www.pikom.org.my/2024/Credit_Card_Authorisation_Form_PSSB.pdf
ALL INFORMATION WILL REMAIN CONFIDENTIAL

Important Dates:
Open Nominations extended to 30th June 2025. All nominations must be submitted online.

For criteria and submission details
FRAMEWORK & CRITERIA

For more details, please contact Grace Lee at pdea@pikom.org.my

REGISTER NOW
FRAMEWORK & CRITERIA
PDEA 2024 Past Event
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TEST

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PCC2025



We are excited to announce that the PIKOM CIO Conference will now be an annual flagship event after a successful event in 2023. The next PIKOM CIO Conference is scheduled for 10th June 2025 at The Vertical, CCEC, Bangsar South City, KL and we have curated an exciting and programme with this year’s theme: GenAI in Action: Transforming Ideas into Impact.

Generation AI (GenAI) has captured imaginations across industries — from creative arts to cutting-edge research. But as GenAI becomes more accessible, the question shifts from “What is possible?” to “How do we make it real?”

💡 Why Attend:

  • Gain practical strategies to implement GenAI in your industry
  • Network & connect with thought leaders, developers, and business leaders driving innovation
  • Discover how to turn AI-driven ideas into measurable outcomes

Save the Date and Register to Attend!

We warmly invite you and your team members to register and attend the conference to gain valuable insights and be part of this transformative experience. Your presence at the conference will provide an excellent opportunity for networking, collaboration, and staying abreast of the latest developments in AI.

REGISTER NOW -> https://tinyurl.com/ejhes2an

REGISTER NOW!
AGENDA

PIKOM CIO Members, PIKOM Corporate Members & Chapters: Complimentary seats limited to 2 per company

Non-PIKOM Members & Others: RM499 per person

*Pre-register is required.

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FOCS2025

Dear PIKOM Members,

Are you ready to stay ahead of the curve in the ever-evolving world of cybersecurity?

Mark your calendars for the Future of Cybersecurity Summit (FOCS) 2025 

📅 16 April 2025
📍M World Hotel, PJ

This isn’t just another cybersecurity event—it’s your chance to gain exclusive insights and practical strategies from industry titans.

We’re thrilled to announce Jason Yuen, Technology Consulting Partner, Malaysia Cybersecurity Leader at EY joining David Allott, Field Chief Information Security Officer, APJ at VEEAM, sharing their unparalleled expertise on navigating today’s complex cyber landscape. But that’s not all! You’ll also engage with top moderators Datuk Alan See, CEO & Co-Founder of Firmus Sdn Bhd and Fong Choong Fook, Executive Chairman of LGMS Berhad. 

At FOCS 2025, we’ll delve deep into AI-driven security risks, tackle pressing regulatory challenges, and unveil innovative defense mechanisms to fortify your digital assets. This is your opportunity to learn, connect, and future-proof your organization against emerging threats.

Limited spots are filling up fast! Don’t miss out on this exclusive opportunity to:

  • Gain actionable insights from renowned cybersecurity experts.
  • Network with industry leaders and peers.
  • Discover cutting-edge solutions to safeguard your digital frontier.

Register now and secure your place before it’s too late!

Register Now

Interested to be Our Partner! 

We would be happy to discuss further on the partnership required to host the session. We have prepared and attached the proposed partnership package for your reference.

Partnership Packages

Stay ahead, stay secure. We look forward to seeing you there!

REGISTER NOW!
PArtnerShip Package
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