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GBSGlobalSummit

We’re excited to announce that the GBS Global Summit 2026 will take place on Wednesday, 18th November 2026 at KLGCC Convention Centre (Formerly Sime Darby Convention Centre), 1A, Jalan Bukit Kiara 1, Bukit Kiara, Kuala Lumpur. 

Join industry leaders, innovators and policy-makers as we shape the future of Global Business Services globally. Stay ahead of trends, connect with top decision-makers and celebrate excellence in GBS across the world .

REGISTER YOUR INTEREST NOW to receive early updates and exclusive invitations.

If you require any further information about the events, do reach out to events@gbsmalaysia.org.my  

Thank you
GBS Malaysia Secretariat

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GBSGlobalAwards

🏆NOMINATIONS ARE NOW OPEN!

We are proud to officially launch the GBS Global Awards 2026 (GGA26) — the prestigious awards program recognizing excellence in the Global Business Services (GBS) industry.

Organized by GBS Malaysia, a Chapter of PIKOM, this flagship programme honours outstanding achievements by organisations and individuals who are shaping the future of GBS through innovation, transformation and impact.

🎯  Award Categories Include

  • Corporate Excellence: IT, Finance, Customer Experience, Digital Innovation and more
  • Individual Distinction: GBS Professionals, Team Leaders, ESG Champions and Women in GBS

NEW HIGHLIGHTS

  • Best Global GBS Company of the Year 
  • Best Agentic AI Organization of the Year 
  • Best Agentic AI Professional

🗓  SUBMISSION DEADLINE: 15 SEPTEMBER 2026

Nominate yourself, your colleagues or your organisation today and gain regional recognition for your leadership, innovation and impact in GBS.

👉  SUBMIT YOUR NOMINATIONS NOW -> https://awards.judgify.me/gbsawards2026

Please contact the team for any clarifications:

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ai conference 2026

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cio-conference-2026

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pcioc2026

We are pleased to invite you to participate as a valued partner at the upcoming PIKOM CIO Conference 2026, now entering its fourth edition. This flagship conference convenes CIOs, digital leaders, and technology partners to explore how organisations are evolving into autonomous, intelligent enterprises.

This year’s programme moves beyond AI experimentation, focusing on practical implementation and measurable impact. The theme, The Rise of Autonomous Enterprise with AI, highlight how organisations are transforming into autonomous, intelligent, and digitally sovereign enterprises — powered by AI, strengthened by secure data foundations, and guided by strong governance.

The conference will bring together key decision-makers to address three critical pillars:

  • Innovation – AI agents, automation, and intelligent platforms
  • Control – cybersecurity, data protection, governance, and compliance
  • Sustainability – scalable, secure, and responsible digital growth

For our partners, this presents a valuable opportunity to engage directly with CIOs and decision-makers who are actively investing in:

  • AI platforms and enterprise AI solutions
  • Cloud and hybrid infrastructure
  • Cybersecurity and data protection

Governance, risk, and compliance technologies

PIKOM CIO Conference 2026 is where strategy meets execution — and where technology partners connect with organisations shaping the next generation of autonomous enterprises.

We would be delighted to explore how you can be part of this important platform. Please let us know a convenient time to discuss partnership opportunities.

Partner Packages
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PDEA2026

Thank you for the tremendous interest and positive response to the PIKOM Digital Excellence Awards (PDEA) 2026.

In response to numerous requests from organisations seeking additional time to complete their submissions, we are pleased to announce that the nomination deadline has been extended from 12 June 2026 to 26 June 2026.

This extension provides an opportunity for more organisations to showcase their achievements and compete for one of the industry’s most prestigious recognitions.

As PIKOM celebrates 40 years as The Voice of the Tech Industry, PDEA 2026 continues to recognise organisations that demonstrate excellence, innovation, leadership, and impact across Malaysia’s digital ecosystem.

Why nominate?

  • Gain national recognition among industry leaders
  • Position your organisation for regional & global awards, including APICTA and ASOCIO
  • Benchmark your innovation against the best

Revised Nomination Deadline: 26 June 2026 (Friday)

Submit your nomination here –> https://forms.gle/pu7MpwWZzqYFvEWw7 

Framework and Criteria –> https://pikom.org.my/2026/PDEA/PDEA2026_Framework_and_Criteria.pdf 

Don’t miss this final opportunity to be recognised among Malaysia’s leading technology organisations.

Be seen. Be recognised. Be counted among the industry’s best.

For inquiries, contact: grace@pikom.org.my 

Sincerely,

PDEA2026 Organising Committee

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focs2026

The Future of Cybersecurity Summit (FOCS) 2026: Cybersecurity 2030: Building Resilience in an AI-Driven, Borderless World

Join us as a Partner and position your brand at the forefront of cybersecurity leadership.

Now in its 7th edition, FOCS 2026 — organised by the PIKOM Cybersecurity Chapter — brings together industry leaders, practitioners, and policymakers to address emerging cyber threats, evolving compliance demands, and the security challenges shaping tomorrow’s digital economy.

As AI, hyper-connectivity, and cross-border digital ecosystems accelerate, cybersecurity must evolve. Cybersecurity 2030 explores AI’s dual role as both defence and threat, autonomous security operations, predictive risk management, and the growing complexity of digital sovereignty and regulatory alignment.

Partner With Us
Position your organisation at the forefront of the industry by joining us as a Summit Partner. Gain visibility, showcase your expertise, and engage directly with key decision-makers and stakeholders.

Register as a Delegate
Be part of the conversation and gain valuable insights from thought leaders. Secure your seat to stay ahead in today’s rapidly evolving cybersecurity environment.

Please feel free to contact us for further discussion. Looking forward to hear from you soon.

Thank you.
FOCS 2026 Organising Team

Partnership Package
REGISTER NOW!

GOLD Partners

SILVER Partners

Supporting Partner

Networking Lunch Partner

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Exhibition Partners

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Notice of 39th Annual General Meeting of PIKOM

NOTICE IS HEREBY GIVEN that the 39th Annual General Meeting (AGM) of the Association will be held as follows: 

Date & Time : Thursday, 4 December 2025 at 2:00 p.m.
Venue : PIKOM Hall, E1, Empire Damansara, No.2 Jalan PJU 8/8A, Damansara Perdana, 47820 PJ Selangor

The overall programme is as follows:

Event
02:00 pm : Registration
02:30 pm  : 39th AGM
04:00 pm  : End of AGM

AGENDA

  1. To confirm Minutes of the 38th Annual General Meeting (AGM) held on 6 December 2024
  2. To discuss any matters arising
  3. To receive and consider the Annual Report 2024/2025
  4. To receive the Audited Accounts and the Auditor’s Report for the Financial Year Ended 31 December 2024
  5. To appoint an Auditor for the Financial Year 2025
  6. To discuss any other matters
  7. To elect Councillors for 2025/2026 Council in accordance with Rule 14(c) & Rule 14(e)

Kindly submit any issues that you may wish to bring up at the 39th AGM in writing under item 6 (to discuss any other matters) of the agenda to the PIKOM Secretariat latest by Thursday, 27 November 2025.

The closing date for acceptance of the nominations for the election of the Chairman, Deputy Chairman, Secretary and Treasurer is Thursday, 27 November 2025.

Attached herewith are:

  1. Draft Minutes of the 38th Annual General Meeting held on 6 December 2024
  2. Audited Accounts for the Financial Year ended 31 December 2024
  3. Proxy Form to appoint a proxy from other member company to the AGM if you are unable to attend. Kindly email the Proxy Form to info@pikom.org.my latest by Thursday, 27 November 2025
  4. Election Nomination Form and Election Procedure for the Council session 2025/2026 

To assist the Secretariat with the planning, we would appreciate it if you could register your attendance HERE by Thursday, 27 November 2025.

By Order of the Council,

Ong Kian Yew
Chief Executive Officer
For the PIKOM Council 2024/2025

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GBS_Malaysia_Strategy_Mid-Term_Report_2022-2027






Global Business Services Malaysia Strategy 2022-2027 Mid-Term Report

The purpose of this report is to present a mid-term review of Malaysia’s GBS industry,
capturing industry updates, recent developments, emerging challenges, and areas of strategic realignment.

It provides policymakers, investors, service providers, and ecosystem stakeholders with a clear view of the sector’s current trajectory. By consolidating evidence and stakeholder perspectives, the report highlights both opportunities and risks, ensuring that Malaysia’s
GBS industry remains competitive, resilient, and aligned with its 2027 strategic targets.

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PDEA2025

PDEA 2025 - SPOTLIGHT ON THE WINNERS

Shining in the New Straits Times

Click here -> Charting Path as Malaysia’s AI and DATA Innovation Leader

Click here -> Driving Digital Growth With Sustainable IT Solutions

Click here -> Redefining Customer Experience With AI and Automation

Click here -> Driving Classroom Engagement Through Smart Technology

Click here -> Helping Malaysia Firms Combat Cyberthreats

Click here -> Powering Malaysia’s Digital Marketing Transformation

Click here -> Shaping the Future of Healthcare Through Digital and AI innovation

Click here -> Two Decades Of Independent Cybersecurity Leadership

Click here -> Empowering Rural Communities with Digital Access, Telehealth Services

Click here -> Leading with Purpose and Innovation

Click here -> Simplifying Complex Procurement Processes

Click here -> Making Banking Simpler and Smarter

Click here -> SAINS, Leading Sarawak’s Digital Transformation

Click here -> Driving AI Adoption with Purpose: Turning Vision into Measurable Impact

Click here -> Engineering Digital Success In Southeast Asia

Click here -> Helping Companies Stop Bad Hires with background screening

We extend our heartfelt appreciation for your generous support of the PIKOM Digital Excellence Awards (PDEA) 2025, held on 10 September 2025 at Sunway Resort Hotel, PJ. The success of the evening was made possible through your valued partnership and support.

Your presence added to the spirit of celebration as we honored outstanding achievements, and we are truly grateful for your role in making the event memorable.

We are excited to share that the post-event highlights which is now available on our official Facebook page. Do take a moment to view the photos and videos, and relive the memorable moments with us.

 -> Facebook

Thank you once again for being part of this special occasion. We look forward to the pleasure of your continued support at our future events.

Sincerely yours,
Alex Liew
PIKOM Chairman & PDEA 2025 Organising Chair

PIKOM DIGITAL EXCELLENCE AWARDS 2025

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