PCC Northern Region Conference 2026

We are delighted to invite you to be part of the PIKOM CIO Chapter Northern Region Conference 2026, returning for its 2nd Edition following last year’s successful inaugural event.

This year’s theme “From AI Hype to Business Impact: Turning Use Cases into Value” focuses on how organisations can translate innovation into measurable business outcomes. The conference will bring together industry leaders, technology experts, and business decision-makers to explore practical strategies and real-world case studies that demonstrate how emerging technologies drive tangible value.

Event Details

  • Date: 29 September 2026, Tuesday
  • Time: 9.00am – 2.00pm
  • Venue: Penang Waterfront Convention Centre (PWCC)

As a valued partner, your participation offers a unique opportunity to:

  • Showcase your brand to an audience of CIOs and IT leaders
  • Engage directly with decision-makers shaping Malaysia’s digital future
  • Strengthen your visibility through exclusive branding and networking opportunities

We would be honoured to have your organisation join us as a Conference Partner. A range of partnership packages is available to suit different levels of engagement and visibility.

Partnership Deck -> 

https://pikom.org.my/2026/PCC/PCC_Northern_Region_Conference_2026-Partnership_Deck.pdf

We look forward to collaborating with you to make this year’s conference another resounding success.

GBSGlobalSummit

We’re excited to announce that the GBS Global Summit 2026 will take place on Wednesday, 18th November 2026 at KLGCC Convention Centre (Formerly Sime Darby Convention Centre), 1A, Jalan Bukit Kiara 1, Bukit Kiara, Kuala Lumpur. 

Join industry leaders, innovators and policy-makers as we shape the future of Global Business Services globally. Stay ahead of trends, connect with top decision-makers and celebrate excellence in GBS across the world .

REGISTER YOUR INTEREST NOW to receive early updates and exclusive invitations.

If you require any further information about the events, do reach out to events@gbsmalaysia.org.my  

Thank you
GBS Malaysia Secretariat

GBSGlobalAwards

🏆NOMINATIONS ARE NOW OPEN!

We are proud to officially launch the GBS Global Awards 2026 (GGA26) — the prestigious awards program recognizing excellence in the Global Business Services (GBS) industry.

Organized by GBS Malaysia, a Chapter of PIKOM, this flagship programme honours outstanding achievements by organisations and individuals who are shaping the future of GBS through innovation, transformation and impact.

🎯  Award Categories Include

  • Corporate Excellence: IT, Finance, Customer Experience, Digital Innovation and more
  • Individual Distinction: GBS Professionals, Team Leaders, ESG Champions and Women in GBS

NEW HIGHLIGHTS

  • Best Global GBS Company of the Year 
  • Best Agentic AI Organization of the Year 
  • Best Agentic AI Professional

🗓  SUBMISSION DEADLINE: 15 SEPTEMBER 2026

Nominate yourself, your colleagues or your organisation today and gain regional recognition for your leadership, innovation and impact in GBS.

👉  SUBMIT YOUR NOMINATIONS NOW -> https://awards.judgify.me/gbsawards2026

Please contact the team for any clarifications:

ai conference 2026

cio-conference-2026

pcioc2026

We are pleased to invite you to participate as a valued partner at the upcoming PIKOM CIO Conference 2026, now entering its fourth edition. This flagship conference convenes CIOs, digital leaders, and technology partners to explore how organisations are evolving into autonomous, intelligent enterprises.

This year’s programme moves beyond AI experimentation, focusing on practical implementation and measurable impact. The theme, The Rise of Autonomous Enterprise with AI, highlight how organisations are transforming into autonomous, intelligent, and digitally sovereign enterprises — powered by AI, strengthened by secure data foundations, and guided by strong governance.

The conference will bring together key decision-makers to address three critical pillars:

  • Innovation – AI agents, automation, and intelligent platforms
  • Control – cybersecurity, data protection, governance, and compliance
  • Sustainability – scalable, secure, and responsible digital growth

For our partners, this presents a valuable opportunity to engage directly with CIOs and decision-makers who are actively investing in:

  • AI platforms and enterprise AI solutions
  • Cloud and hybrid infrastructure
  • Cybersecurity and data protection

Governance, risk, and compliance technologies

PIKOM CIO Conference 2026 is where strategy meets execution — and where technology partners connect with organisations shaping the next generation of autonomous enterprises.

We would be delighted to explore how you can be part of this important platform. Please let us know a convenient time to discuss partnership opportunities.

PDEA2026

Following the tremendous success of PDEA 2025, we invite you to an extraordinary evening of recognition, celebration and connection at the PIKOM Digital Excellence Awards (PDEA) 2026.

The stage will be set to honour the organisations and innovators leading, transforming and shaping Malaysia’s digital future.

This year, the celebration takes on added significance as PIKOM marks 40 years — its Ruby Jubilee.

PDEA 2026 Awards & Dinner Night

  • Date: 10 September 2026 (Thursday)
  • Time: 6.30pm – 11.30pm
  • Venue: Grand Ballroom, Level 15, Sunway Resort Hotel,
  • Dress Code: Black TieRuby Jubilee
  • Guest of Honour: YB Gobind Singh Deo, Minister of Digital


Join over 1,000 CEOs, CTOs, senior executives and industry leaders for an evening of glamour, recognition and celebration, as we reveal and honour the PDEA 2026 winners.

Bring your team, valued customers and business associates, and be part of the technology industry’s night of nights.

Reserve Your Table NOW
Tables are limited. Early reservations are encouraged.

focs2026

The Future of Cybersecurity Summit (FOCS) 2026: Cybersecurity 2030: Building Resilience in an AI-Driven, Borderless World

Join us as a Partner and position your brand at the forefront of cybersecurity leadership.

Now in its 7th edition, FOCS 2026 — organised by the PIKOM Cybersecurity Chapter — brings together industry leaders, practitioners, and policymakers to address emerging cyber threats, evolving compliance demands, and the security challenges shaping tomorrow’s digital economy.

As AI, hyper-connectivity, and cross-border digital ecosystems accelerate, cybersecurity must evolve. Cybersecurity 2030 explores AI’s dual role as both defence and threat, autonomous security operations, predictive risk management, and the growing complexity of digital sovereignty and regulatory alignment.

Partner With Us
Position your organisation at the forefront of the industry by joining us as a Summit Partner. Gain visibility, showcase your expertise, and engage directly with key decision-makers and stakeholders.

Register as a Delegate

Be part of the conversation and gain valuable insights from thought leaders. Secure your seat to stay ahead in today’s rapidly evolving cybersecurity environment.

Please feel free to contact us for further discussion. Looking forward to hear from you soon.

Thank you.
FOCS 2026 Organising Team

GOLD Partners

SILVER Partners

Supporting Partner

Networking Lunch Partner

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Exhibition Partners

Notice of 39th Annual General Meeting of PIKOM

NOTICE IS HEREBY GIVEN that the 39th Annual General Meeting (AGM) of the Association will be held as follows: 

Date & Time : Thursday, 4 December 2025 at 2:00 p.m.
Venue : PIKOM Hall, E1, Empire Damansara, No.2 Jalan PJU 8/8A, Damansara Perdana, 47820 PJ Selangor

The overall programme is as follows:

Event
02:00 pm : Registration
02:30 pm  : 39th AGM
04:00 pm  : End of AGM

AGENDA

  1. To confirm Minutes of the 38th Annual General Meeting (AGM) held on 6 December 2024
  2. To discuss any matters arising
  3. To receive and consider the Annual Report 2024/2025
  4. To receive the Audited Accounts and the Auditor’s Report for the Financial Year Ended 31 December 2024
  5. To appoint an Auditor for the Financial Year 2025
  6. To discuss any other matters
  7. To elect Councillors for 2025/2026 Council in accordance with Rule 14(c) & Rule 14(e)

Kindly submit any issues that you may wish to bring up at the 39th AGM in writing under item 6 (to discuss any other matters) of the agenda to the PIKOM Secretariat latest by Thursday, 27 November 2025.

The closing date for acceptance of the nominations for the election of the Chairman, Deputy Chairman, Secretary and Treasurer is Thursday, 27 November 2025.

Attached herewith are:

  1. Draft Minutes of the 38th Annual General Meeting held on 6 December 2024
  2. Audited Accounts for the Financial Year ended 31 December 2024
  3. Proxy Form to appoint a proxy from other member company to the AGM if you are unable to attend. Kindly email the Proxy Form to info@pikom.org.my latest by Thursday, 27 November 2025
  4. Election Nomination Form and Election Procedure for the Council session 2025/2026 

To assist the Secretariat with the planning, we would appreciate it if you could register your attendance HERE by Thursday, 27 November 2025.

By Order of the Council,

Ong Kian Yew
Chief Executive Officer
For the PIKOM Council 2024/2025

GBS_Malaysia_Strategy_Mid-Term_Report_2022-2027






Global Business Services Malaysia Strategy 2022-2027 Mid-Term Report

The purpose of this report is to present a mid-term review of Malaysia’s GBS industry,
capturing industry updates, recent developments, emerging challenges, and areas of strategic realignment.

It provides policymakers, investors, service providers, and ecosystem stakeholders with a clear view of the sector’s current trajectory. By consolidating evidence and stakeholder perspectives, the report highlights both opportunities and risks, ensuring that Malaysia’s
GBS industry remains competitive, resilient, and aligned with its 2027 strategic targets.